Delivery will be arranged automatically when you choose 'shipping' as collection method. There will be only car option as transportation mode to ensure safety of our products.

Delivery is only available via third party Lalamove. Thus delivery charges is following Lalamove's rate and distance is within the allowed radius by Lalamove.

Terms & Condition

  • Delivery request has to be made upon ordering your bakes by choosing delivery and fill in your delivery details.
  • Delivery charges is applied based on Lalamove's rate.
  • Delivery rates by Lalamove may change from its original amount and can be slightly higher during peak hours, estimated between RM5-RM20. This extra charges need to be fulfilled and done between driver and receiver upon delivery.
  • For multi-level buildings, customers are required to collect product at lobby or main entrance. If unable, additional charges such as parking fee and door-to-door service may be applied by your respective driver.
  • Please choose door-to-door service at checkout if you wish to use the service.
  • For any circumstances that customers are unable to receive the products (nobody to receive order, receivers cannot be contacted, etc.), products will be returned to us and customers will need to pay for the next delivery.
  • Delivery will be done on the agreed time
  • Failure to be delivered on the agreed time will need us to reschedule the next day (within 24 hours) only to ensure freshness of products. A new delivery charge is applied here.
  • If failed to be rescheduled on the agreed time and even on the next day, purchase will be considered cancelled and refund won't be possible for the cost of production that we endure.
  • We will not be responsible on the freshness of product that failed to be delivered on time caused by last minute charges.
  • Lalamove's driver will have to check the condition of the product first upon collection and sign a form of confirmation.
  • Once driver collected the product and left our premises, we will not held responsible for any damages caused during transportation process (though we usually advise driver on how to handle the products properly)